Demo → daily production
Agentic AILLMEngineering
Agentic AI in Production: What It Takes to Move from Demo to Daily Use
An honest engineering view on reliability, guardrails, and workflow embedding for agentic systems.
2026-07-14Read →
Insights.
Practical writing on AI, agentic systems, integration, and the craft of shipping software.
Sampled → full coverage
AISales IntelligenceLLM
Scoring 100% of Sales Calls: What Full-Coverage AI Call Intelligence Reveals
Why sampled call reviews mislead, and what changes when every conversation is graded.
2026-07-13Read →
Beyond marks · cognitive levels
EducationAssessmentAdaptive Learning
Beyond Marks: Using Bloom's Taxonomy to Measure What Students Actually Learn
How cognitive-level assessment works, with patterns from a 5,000-student deployment.
2026-07-12Read →
Standards-based interoperability
HealthcareFHIREHR
FHIR Integration in the Real World: Lessons from Building a Surgical Platform for NZ/AU
What standards-based interoperability actually takes: adapters, gateways, EHR quirks, and why point-to-point integrations fail.
2026-07-11Read →
Where revenue leaks · recovered
HealthcareRCMInsurance Claims
Why Hospital Revenue Leaks at Settlement — and How AI Reconciliation Plugs It
A practitioner's walkthrough of the cashless claims lifecycle, where deductions hide, and what line-by-line auto-mapping changes.
2026-07-10Read →